Help My Kindle’s Frozen!

October 27th, 2009

kindle-open-source-1After having a moment of unscripted hysteria this afternoon when my Kindle decided to freak out on me,  I thought it might be helpful for the general public to have a place to turn when they have questions…so, alas… here is a list of Frequently Asked Questions regarding freezing and other various screen related issues. (I will post more FAQ’s in the future… don’t you worry.)


Keep in mind that all of these tips and tricks can be found and Amazon’s Trouble Shooting Page


Screen Issues

Symptom Resolution

Kindle Screen frozen or unresponsive

Possible Cause?

Low Battery Charge
  1. Plug Kindle into wall outlet
  2. Ensure the Kindle is charging (The indicator light should be on)
  3. Wait 2 Mintues

Kindle showing lines on screen

Possible Cause?

The Kindle may be affected by electromagnetic interferences or screen my be defective
  1. Move and hold power switch for 15 seconds before releasing it.

Kindle screen not rotating

Possible Cause?

Screen rotation not enabled
  1. Click the “Text [Aa]” key and check to see if screen rotates.
  2. Make sure the “auto” option is selected
  3. Check the Kindle’s battery strength
  4. Go to Menu > Settings and selected Restart

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